Pello - Devin Ivory

Product shipping is calculated during checkout. 

Parcel Shipping:

• In general all parcel shipping products (toys, gift, strollers, carseats, etc) will ship via USPS, UPS, & FEDEX
• Shipping is Flat Rate at $8.45 for all orders under $75 and Free for orders over $75- certain products will have a spcific ship rate detailed on the product page.
• Signature Required shipment will be used on orders greater than $100 in value.  Please ship to a location where product can be signed for.
• Shipping to AK and HI (no free shipping) incurs a significant freight surcharge and expect delivery times to be extended considerably.  
• Products are often shipped "signature confirmation" - please be available at ship location to receive product - consumer will be responsible for undelivered freight charges and rerouting charges on shipments.
• all orders will ship complete - Partial or split shipments will incur additional shipping charges to be arranged directly with store in the event of partila ship request. 

Freight Shipping:

• Freight Shipping applies to all large products (furniture items - some cribs and all dressers and all room packages)
• ALL Freight products ship CURBSIDE Delivery unless an alternative shipping is selected - you can also contact store to add inside delivery (which is only transfer into the first threshhold of your home/building) to your order if selection option unavailable during checkout
• Shipping rate is based on product costs and distance from our shipping location in Columbia SC.  
• "inside delivery" options on furniture are for first threshhold of the home - typically a garage and will be dependent on if the driver can access the garage or door with the product, this does not include transport through the home.  
• Shipping rate is calculated during checkout once you have entered the shipping zipcode and prior to payment.
• Shipping to AK and HI incurs a significant freight surcharge and expect delivery times to be extended considerably.  
• all orders will ship complete - Partial or split shipments will incur additional shipping charges to be arranged directly with store in the event of partila ship request. 

please contact store at 803-788-5880 if you have specific questions or concerns